Privacy Policy
Privacy Policy for Liznr Effective Date: November 8, 2024 At Liznr, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services—including our browser extension, web application, and related tools. 1. Information We Collect 1.1 Information You Provide Account Information: When you sign up for Liznr, we collect your name, email address, and other necessary details to create and manage your account. Feedback & Support: If you contact us or provide feedback, we collect the information you share to resolve issues and improve our services. 1.2 Information Collected Automatically Meeting Data: We process real-time meeting data—such as spoken words, summaries, and keywords—to provide features like live assistance and meeting transcription. This data is not stored after the meeting ends. Browser Activity: With your consent, Liznr may access browser activity only on meeting platforms (e.g., Google Meet, Zoom, Microsoft Teams) to support our functionality. We do not track your activity on unrelated websites. Cookies: We use cookies and similar technologies to: Save your preferences (e.g., UI settings, selected language) Maintain session state and login status Understand user behavior to improve our user experience You may modify cookie settings in your browser at any time. 1.3 Permissions We Request To provide real-time support and customization, Liznr requests access to the following: - activeTab – to detect and interact with your current meeting tab. - audioCapture – to process spoken audio from virtual meetings in real-time. - storage – to store your configuration and preferences locally on your browser. 2. How We Use Your Information Real-Time Features: Enable keyword highlighting, transcription, and summarization during meetings. User Experience: Store local preferences to offer a seamless, personalized experience. Improvement: Use aggregated, anonymized data to enhance product quality and usability. Support: Respond to your queries and improve customer support based on your input. 3. Data Sharing and Disclosure We do not sell or share your data with third parties for marketing. We may share limited data only under these circumstances: - Service Providers: With partners who help us deliver our services (e.g., secure cloud infrastructure), under strict confidentiality agreements. - Legal Compliance: If required by law or legal process. - Business Transactions: In the event of a merger, acquisition, or restructuring, data may be transferred to the new organization in accordance with this policy. 4. Data Security We apply industry-standard security measures (such as encryption and access controls) to protect your data. While we strive for high security, no system is 100% secure, and we cannot guarantee absolute protection. 5. Your Rights and Choices You can control your data in the following ways: - Access: Request to view your personal information. - Correction: Update or correct inaccurate data. - Deletion: Request deletion of your data, though some features may become unavailable. - Opt-Out: Adjust browser or extension settings to opt out of certain tracking or functionality. 6. Data Retention We retain your data only as long as necessary to fulfill the purposes described here or to comply with legal obligations. Real-time meeting data and audio are not stored once a meeting session ends. 7. Cookies and Tracking Technologies Cookies are small data files stored on your browser to remember preferences and improve usability. We use cookies for: - Keeping you logged in - Remembering your extension configuration - Enabling feature toggles or UI customization - Optional analytics to monitor how our service is used (only with consent) You can control cookie behavior in your browser settings or reject non-essential cookies via the cookie consent banner shown when you first visit our site. 8. Third-Party Links Liznr may link to third-party services. We do not control their privacy practices and recommend reviewing their policies before engaging with them. 9. International Data Transfers If you access Liznr from outside India, your data may be transferred to and processed in India or other jurisdictions with data protection safeguards. 10. Children’s Privacy Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly. 11. Use of Google Workspace APIs Liznr integrates with Google Workspace APIs solely for user-authorized functionality (e.g., calendar access for meeting identification). We do not: - Use data from Google APIs to train general-purpose AI/ML models - Sell or share data obtained via Google APIs with any external parties for AI/ML usage All access is in compliance with Google’s Limited Use Policy and data protection laws. 12. Changes to This Privacy Policy We may update this policy as our services evolve. Material changes will be reflected by updating the “Effective Date” and communicated as required. We encourage you to review this policy periodically. 13. Contact Us For any questions, concerns, or data-related requests, you may contact us at: Email: yash@liznr.com Address: 13, Chandrika Society, Phase 1, Rohit Nagar, Bawadiya Kalan, Gulmohar Colony, Bhopal, Madhya Pradesh 462039, India By using Liznr, you agree to the terms outlined in this Privacy Policy.